Initial Thinking
Target Users
Gym staff (managers, receptionists and teachers)
Research methods
Remote Interviews
Surveys (Google Forms)
Research online
Competitive analysis
GoGood Partners
A platform that aim to make gym management easier for owners and receptionists.
My role
UX/UI Designer
Project
Thesis project
Timeline
Jun - Dec 2023
Tools Used
Figma, Adobe Illustrator,
Optimal Workshop, Miro
Overview
Due to the limitations and lack of alignment of the platform, it was necessary to completely redesign the platform to meet the needs of the users and the company.
Surveys & Interviews
Where do you use the platform?
75%
uses the mobile version of the platform
Which feature do you use the most?
100%
uses the feature ofreading QR Code
Research Findings / Pain Points
01
The platform is a bit too simple and only useful for reading QR codes
03
Approval and receipt of documentation is done through contact outside the platform
02
Low administration in the platform
Problem Statement
The platform currently only reads QR codes. Gym information is scattered, making it hard to access and understand. This leads to increased effort in managing and understanding data.
The information architecture was defined, wireframes drawn up and the final prototype created. Based on feedback from users who praised the simplicity and dynamism of the old platform, a redesigned version was created preserving these qualities.
The partner team was invited to conduct Card Sorting on Optimal Workshop to arrange group terms and grasp the organisation of information.
Competitors were analysed and features selected
Card Sorting Similarity Matrix via Optimal Workshop
User testing feedback
The users (managers) reported the need to have a different login for managers and workers. So an iteration was made to limit access to data for some users.
Old platform screens
Showcasing GoGood Old App screens: Login, QR Code Reading, Statistics.
Takeaways
Store screens of the redesign platform
Showcase of the Redesigned Platform Screens